It is after all a public cloud platform where everything except your data is handled by Microsoft, right? Well yes and no, you can draw a crude analogy to a traditional data center where provider X rents out a rack + capacity and networking connectivity but that is oversimplifying it. Public clouds have also become quite the interest for nefarious parties thanks to the growing cloud adoption rate, so there are quite a few reasons to sacrifice some thoughts on the subject.

We emphasize the importance of a solid foundation to run your operations on and have built our Managed Azure service offering to enable just that: a secure, optimized and continuously improving Azure environment. Focusing on creating a great solution on Azure is absolutely the right way to go, but the end result is far from optimal if everything else around the solution is not up to snuff. Bolting a new shiny wheel on your car doesn’t really matter if the 3 other wheels are about to fall off. You might have had this thought in the back of your head at some point, pondering if our Azure environment is “OK” or should we do something essential about something? 

There are many guidelines and best practices that are to some extent universally applicable. Then there is market specific real life experience accompanied with war stories that usually make quite the difference in how something should be architected and deployed. You’ve also got several aspects to take into account such as security, performance, costs, operations in general and certainly the requirements of your business. “Is there some new feature or service that might be good for us, is something going to be deprecated so that our solution goes up in flames? I would like somebody to tell us about these things as we don’t have time or personnel to investigate these things! Why are our costs climbing up all the time, for Pete’s sake!”

Managed Services: Enhancing Your Azure Experience

This is definitely something we can help you with. Better yet, this is something we want to help you with! We’ve got a group of highly skilled and motivated professionals working in our Managed Services who are waiting to be your expert team’s new buddies. Our thought is that everything flows much smoother when we work together as an extension to your team and we really learn to know each other. Through this we gain understanding in the way your business works and what the needs are at a certain point in time. “What do we get out of this” you might ask? We do not cut off your Azure wings, you’re free to flutter around in your slice of the Azure platform. We discuss and design things together for example in recurring and adhoc workshops so that also your experts gain more and more understanding on Azure.

Getting new eyes at the situation at hand generally opens up new paths for improvement, identifies possible risks and problems etc so it is really a 2-way learning partnership that we’re building with our customers. They’ve also told us that our service is something they’ve been looking for and are very happy to finally have it, so we must be doing something right. Oh yeah, our Azure native monitoring and alerting probably also has something to do with the positive feedback. 

This kind of deep partnership leads into constantly evolving every aspect of your Azure estate. It also reflects on the hybrid parts which is nice as hybrid is pretty much the defacto model of environments these days. We do not fiddle around with the on-premises part or other clouds, but the improvements are usually felt outside of Azure too. “We are not sysadmins” is a crude way to put things as we focus on mastering Azure, but we play really well together with sysadmins too, be those in your team or come from another service provider. This might seem a bit outlandish or bizarre at first, but it actually works quite nicely in our experience and our customers tend to agree. There really is a benefit to having a specialized partner when running your stuff on Azure.  

Meet Our Managed Services Team

Our dedicated Managed Services team is built up with several roles to ensure you get the best possible service. We have Customer Support Specialist tackling your requests and alerts head on when they arrive, so when you get a reply it’s from an actual person and not from an automatic reply to satisfy SLA requirements. We’ve also got Azure Platform Engineers and Architects to help with the more advanced requests and desires whilst putting new ideas and possibilities on the table. We got Service Managers to stay on top everything that is going between us and we got the whole of Zure to back us up. We also work closely with Microsoft so we’ve got channels to that direction too should the need arise in one form or another. 

We take pride in our expertise and the service we provide thus thinking that it is fair that the expertise and knowledge is what the pricing of our service is based on. That’s right, we do not base it on how large your environment is. A larger environment usually has more service requests, and wider array of business operations and solutions perhaps bring forward the need to do more improvement and development. But that’s absolutely fine with us, you get what you pay for is the age-old adage and for a change it’s a positive thing. No big upfront commitment in getting something somewhere down the line. Or not.  

Give us a shout, we’d love to discuss Managed Azure more in detail with you!

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With over a decade of dedicated focus on Microsoft Azure, we are in the forefront of building, consulting, and managing globally scalable data solutions on Azure.

Our Managed Services guarantee the performance, stability and cost effectiveness of your solution or environment. Our Managed Azure support service is an end-to-end managed service for your entire Microsoft Azure environment.

Read more about our Continuous Improvement & Services.