Continuous services

Continuous services

Our Continuous Services guarantee the performance, stability and cost effectiveness of your solution. Innovating and continuous development are part of our continuous services as well.

Microsof takes care of the Azure cloud platform maintenance and availability with a 99.95% Service Level Agreement.

Our Continuous services include the following:

  • An agreed upon response time for service delivery
  • Innovation meetings to develop your services
  • Maintenance and hotfix work at a discounted price
  • Primary user and developer support
  • Solution response time and environment cost-efficiency monitoring
  • An online system for reporting ticket and administration

Azure Environment (CSP) support is also part of our Continuous Services offering.